Account and Data Deletion

Effective Date: May 9, 2026

This page explains how Map My Parks users can request deletion of a Shared Map account and associated data.

1. Delete Your Account in the App

1. Open Map My Parks.
2. Go to Settings.
3. Open Shared Map.
4. Choose Delete Account and Data.
5. Confirm the deletion prompt.

If you are the shared map owner, this deletes the shared map account and shared-map data associated with that account. If you are a member, you can leave the shared map from the same area.

2. Request Deletion by Email

If you cannot access the app, email support@mapmyparks.com from the email address used for Shared Map sign-in and include "Account Deletion Request" in the subject line.

3. Data Deleted

• Shared Map account records and membership records.
• Shared visited-park progress, trip logs, trip notes, and trip photo metadata.
• Shared trip photo files stored for shared-map sync.

4. Data Retained

• On-device data remains on your device until you delete it, reset app data, or uninstall the app.
• Google Play and Apple App Store purchase records are managed by Google and Apple.
• Some deleted shared-map photo records may remain in a soft-deleted state for up to 30 days before scheduled cleanup.
• Operational, security, and legal records may be retained for a limited period where needed for abuse prevention, service integrity, or legal compliance.

5. Subscription Management

Deleting a Shared Map account does not cancel a Pro subscription. Manage subscriptions through Google Play or the Apple App Store.

Contact: support@mapmyparks.com